General Information

Office Hours


Office hours are 7:00a.m. to 4:30p.m. Monday thru Friday. Closed Saturday and Sunday, legal holidays
and pre-advised vacation days. Call 800-392-7007 (USA) or 936-539-1858.

Working Time Schedule

Porcelain Restorations                   8 to 10 days
Crown and Bridge Restorations     5 days

The above days represent working days, not including weekends or holidays. Schedules can vary due to complexity of cases and unusually heavy work load in the lab. Rush cases can usually be expedited by prior arrangement with the laboratory.

Product Guarantee

We guarantee our products against manufacture defects for a period of three years. Some limitations may apply.

Terms

Payment is due by the 10th of the month after receipt of statement.

Shipping

Normal shipping charges, including both incoming and outgoing cases, are covered by the laboratory.

Complementary

· Custom soft tissue models are provided at no extra charge when necessary to achieve correct
  emergence profile

· Internal Gold plating is used on all porcelain to metal crowns








 

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